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SolutionsNo-show reduction

Booked appointments
that actually show up.

An empty slot from a no-show is revenue you already earned and then lost. Luna Front confirms, reminds, and makes rescheduling effortless — so booked appointments are kept.

ConfirmsRemindsRebooks

The empty slot

Revenue you already earned, then lost.

Forgotten isn't the same as canceled

Most no-shows aren't defections — they're forgotten appointments that a well-timed reminder would have saved.

Canceling is easier than rescheduling

When changing an appointment means calling and waiting on hold, people just don't show instead.

Manual reminders depend on slow days

Reminder calls happen when your desk has spare time — which is exactly when your book is thin anyway.

Booked and kept

A confirmation, a reminder, and an easy way to move it.

1

Confirms at booking

Every appointment ends with a confirmation the caller carries with them — by text, email, or both, asked and answered in the same conversation.

2

Reminds by text

Automated text reminders go out on the cadence you choose, without your staff lifting a finger.

3

Reschedules instead of losing

When plans change, they can move the appointment in one quick call or text — the slot stays a booking instead of a gap.

4

Follows up on no-shows

When someone does miss, follow-up happens promptly — recovering the booking while it's still warm.

No-show questions

How reminders and rescheduling run.

By text, on the schedule you choose — configured during onboarding and running automatically, fully managed like everything else. Text reminders activate once U.S. carrier registration clears, typically 10–14 business days after we receive your EIN. If you specifically want reminder calls instead, tell us and we'll set that up.

Yes — rescheduling is handled the same way booking is, in one interaction, following your availability rules. Your team only gets involved when a case genuinely needs them.

It can complement or replace it — we set it up around what you already do, so people get one coherent experience instead of duplicate messages.

See all questions →

If it doesn't cover its plan fee in 30 days, you aren't charged it.

Your first plan fee isn't charged until 30 days after go-live — and only if Luna Front booked enough in those 30 days to cover it. If it didn't, that month is never billed. The one-time $299 setup fee is charged at signup and is not refundable, so the most you can be out is that $299.

No lock-in

Every plan is month-to-month. Cancel any time, no cancellation fee.