Skip to content

Industries · Dental

Every new-patient call
becomes a booked chair.

Dental front desks juggle checkout, insurance questions, and a phone that never stops. LunaFront answers every call — including the new-patient calls that pay for everything else — and books them while your team works the desk.

The Reality

Why the phone loses in a dental practice.

New patients don't hold

A new-patient call is among the most valuable your office gets — and the least patient. Voicemail sends them to the next practice on the search results.

The desk is a checkout line

Your team is collecting payment, scheduling follow-ups, and greeting arrivals. Every ring is a conflict between the patient in front of them and the one on the line.

Urgent calls need triage, not voicemail

A patient in pain calling after hours needs a defined path — captured, prioritized, and routed by your protocol, not a beep.

How LunaFront Handles It

Configured to your specialty, run for you.

1

Answers around the clock

Open hours, lunch, evenings, weekends — every call picked up, even several at once.

2

Runs your new-patient intake

The details you need, captured the way your desk would — and the caller booked into your schedule, not written into a message.

3

Follows your urgency protocol

Emergency and pain calls are flagged and routed by the rules you set during onboarding. Clinical questions go to your team — never answered by the AI.

4

Keeps the recall book full

Reschedules and cancellations are handled reschedule-first, so the slot stays filled instead of going empty.

Questions

What dental practice owners ask.

By your protocol: urgent calls are identified, captured with detail, and escalated or routed exactly as you specify — day or night. The AI never gives clinical advice; it makes sure the right person gets the call fast.

It handles them the way you configure it — sharing the general information you approve, capturing the caller's details, and routing specifics to your team rather than guessing. Nothing is improvised.

Completely. LunaFront takes the phone pressure off so your team can run checkout, treatment coordination, and the in-person experience without a ringing phone competing for them.

See all questions →

If it doesn't cover its plan fee in 30 days, we refund that fee.

If LunaFront doesn't book enough in your first 30 days after go-live to cover your monthly plan fee, we refund that month's plan fee. The one-time $299 setup fee is not refundable.