Every new-patient call
becomes a booked chair.

Answers around the clock

Open hours, lunch, evenings, weekends — every call picked up, even several at once.

Runs your new-patient intake

The details you need, captured the way your desk would — and the caller booked into your schedule, not written into a message.

Follows your urgency protocol

Emergency and pain calls are flagged and routed by the rules you set during onboarding. Clinical questions go to your team — never answered by Luna Front.

Keeps the recall book full

Reschedules and cancellations are handled reschedule-first, so the slot stays filled instead of going empty.

By your protocol: urgent calls are identified, captured with detail, and escalated or routed exactly as you specify — day or night. Luna Front never gives clinical advice; it makes sure the right person gets the call fast.

It handles them the way you configure it — sharing the general information you approve, capturing the caller's details, and routing specifics to your team rather than guessing. Nothing is improvised.

Completely. Luna Front takes the phone pressure off so your team can run checkout, treatment coordination, and the in-person experience without a ringing phone competing for them.