Industries · Optometry
Full exam books start
with answered phones.
Optometry runs on a steady rhythm of exams, recalls, and follow-ups — and a front desk that's often helping patients pick frames while the phone rings. Luna Front picks up every call and keeps the exam schedule full.
The Reality
Why the phone loses in a optometry practice.
The desk is on the sales floor
Your team is fitting frames and checking patients out. The phone competes with in-person revenue — and one of them has to lose.
Recall calls come back at random
Patients respond to recall reminders when it suits them — evenings, weekends, lunch. If no one answers, the recall lapses.
Reschedules pile up
Exam changes are constant, small, and time-consuming — exactly the work that shouldn't consume your staff's day.
How Luna Front Handles It
Configured to your specialty, run for you.
Answers while your team sells and serves
Every call picked up — even during the Saturday rush — so the in-store experience never competes with the phone.
Books exams around the clock
New exams, recall responses, and follow-ups booked into your schedule by your rules, any hour.
Handles the churn
Reschedules and cancellations resolved in one call, reschedule-first, with confirmations by text or email that stick.
Captures what you need
Insurance details you want collected, patient info, visit reason — gathered consistently and passed with the booking.
If it doesn't cover its plan fee in 30 days, you aren't charged it.
Your first plan fee isn't charged until 30 days after go-live — and only if Luna Front booked enough in those 30 days to cover it. If it didn't, that month is never billed. The one-time $299 setup fee is charged at signup and is not refundable, so the most you can be out is that $299.
No lock-in
Every plan is month-to-month. Cancel any time, no cancellation fee.
Dig into the solutions
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