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Industries · Optometry

Full exam books start
with answered phones.

Optometry runs on a steady rhythm of exams, recalls, and follow-ups — and a front desk that's often helping patients pick frames while the phone rings. LunaFront picks up every call and keeps the exam schedule full.

The Reality

Why the phone loses in a optometry practice.

The desk is on the sales floor

Your team is fitting frames and checking patients out. The phone competes with in-person revenue — and one of them has to lose.

Recall calls come back at random

Patients respond to recall reminders when it suits them — evenings, weekends, lunch. If no one answers, the recall lapses.

Reschedules pile up

Exam changes are constant, small, and time-consuming — exactly the work that shouldn't consume your staff's day.

How LunaFront Handles It

Configured to your specialty, run for you.

1

Answers while your team sells and serves

Every call picked up — even during the Saturday rush — so the in-store experience never competes with the phone.

2

Books exams around the clock

New exams, recall responses, and follow-ups booked into your schedule by your rules, any hour.

3

Handles the churn

Reschedules and cancellations resolved in one call, reschedule-first, with text confirmations that stick.

4

Captures what you need

Insurance details you want collected, patient info, visit reason — gathered consistently and passed with the booking.

Questions

What optometry practice owners ask.

Yes — when a patient calls back from a recall reminder, they're booked on the spot, whenever they call. The recall investment converts instead of lapsing.

It collects the fields you configure and passes them with the booking. Coverage specifics your team needs to verify are captured and routed, never guessed at.

That's the point: your busiest in-store hours are your most-missed phone hours. LunaFront absorbs the calls precisely when your team is with in-person customers.

See all questions →

If it doesn't cover its plan fee in 30 days, we refund that fee.

If LunaFront doesn't book enough in your first 30 days after go-live to cover your monthly plan fee, we refund that month's plan fee. The one-time $299 setup fee is not refundable.