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SolutionsAfter-hours coverage

Your desk closes.
Your phone doesn't.

Most booking inquiries come in when the front desk is dark — evenings, weekends, holidays. Luna Front answers every one of them, handles intake, and books the appointment while your business sleeps.

EveningsWeekendsHolidays

After hours

What the dark hours cost you.

The 8 PM caller books elsewhere

People call when they finally have a free moment — after work, after the kids are down. If no one answers, the next name on their list gets the booking.

Voicemail waits until Monday

A weekend voicemail — if the caller even leaves one — sits for days. By callback time, they've moved on.

Your evenings absorb the overflow

Without coverage, after-hours calls become the owner's problem: returned from the couch, the car, the vacation.

Around the clock

Answered at 3 AM the way it is at 3 PM.

1

Answers any hour, in your voice

Evenings, weekends, holidays — the call is answered the way your own desk would answer it, every time.

2

Handles the whole inquiry

Questions about services and hours, intake details, qualification — handled in the moment, not deferred to a message.

3

Books it on the spot

The appointment lands in your calendar overnight. You open Monday ahead, not behind.

4

Escalates what needs you

Anything beyond its scope is flagged or routed by your rules — no call ends undefined.

After-hours questions

What owners ask about overnight cover.

Yes — coverage is continuous. There's no schedule to manage and no overtime to pay; the after-hours caller gets the same experience as the 2 PM caller.

Calls follow the escalation rules you set during onboarding — urgent situations reach whoever is on call for your business, whether that's a provider, an attorney, or the agent holding floor duty. What Luna Front never does is answer for them: it gives no medical, legal, or real-estate advice, and it never leaves a call without a defined outcome.

No. Luna Front is fully managed — we configure it, run it, and adjust it. Your team just sees the bookings and the call summaries.

See all questions →

If it doesn't cover its plan fee in 30 days, you aren't charged it.

Your first plan fee isn't charged until 30 days after go-live — and only if Luna Front booked enough in those 30 days to cover it. If it didn't, that month is never billed. The one-time $299 setup fee is charged at signup and is not refundable, so the most you can be out is that $299.

No lock-in

Every plan is month-to-month. Cancel any time, no cancellation fee.