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Solutions · 24/7 Appointment Booking

From first ring
to booked appointment.

Answering the phone is half the job. LunaFront finishes it — capturing the details, following your booking rules, and putting the appointment on your calendar, around the clock.

The Problem

What it costs to leave this unsolved.

A message is not a booking

Answering services take messages. Messages need callbacks, and callbacks race the caller's next search.

Booking rules live in someone's head

Consult-first services, deposit policies, provider preferences — when only your best staffer knows the rules, the phone depends on them.

Rescheduling eats your desk's day

Every change is a call, a hold, a calendar hunt. It's necessary work that steals time from patients in the room.

How LunaFront Handles It

Fully managed, end to end.

1

Configured to your booking logic

Your services, providers, hours, and rules — set up during onboarding, followed on every call.

2

Captures and confirms

It gathers exactly the details you require and confirms them with the caller before anything lands on your calendar.

3

Reschedules and cancels too

Changes are handled in the same call — reschedule-first, so the slot stays filled instead of going empty.

4

Confirmations that stick

Callers get confirmation by text, so the appointment exists in their pocket, not just your calendar.

Questions

Asked before, answered here.

It books into the calendar and systems you already run — the integration work is ours, done during your 5-business-day onboarding. There's nothing for your team to install or learn.

It follows the rules you set — services, durations, providers, and required details — and confirms with the caller before booking. Anything outside those rules is flagged for your team instead of guessed at.

Where your policy requires one, it can text the caller a secure payment link — card numbers are never read or stored over the phone.

See all questions →

If it doesn't cover its plan fee in 30 days, we refund that fee.

If LunaFront doesn't book enough in your first 30 days after go-live to cover your monthly plan fee, we refund that month's plan fee. The one-time $299 setup fee is not refundable.