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Solutions · Missed-Call Recovery

Every missed call,
recovered into a booking.

Busy stretches, back-to-back treatments, simultaneous calls — the moments your team physically can't answer are the moments revenue walks. LunaFront picks up every call, every time.

The Problem

What it costs to leave this unsolved.

Voicemail is where bookings die

Most callers won't leave a message — they dial the next practice. The missed call never even registers as a lost patient.

Busy hours are missed-call hours

Your phone is busiest exactly when your team is busiest. The calls you miss cluster at your peak.

You can't see what you're losing

Without answering every call, there's no record of who called, what they wanted, or what it cost you.

How LunaFront Handles It

Fully managed, end to end.

1

Picks up every call — even at once

Several callers at the same time all get answered. There's no busy signal and no queue.

2

Runs your intake

It asks what you'd ask, captures what you need, and qualifies the caller by your rules.

3

Books directly into your calendar

Not a message pad — a booked appointment, entered the way your desk would enter it.

4

Shows you everything

Call summaries let you see what was asked and what was booked — visibility you never had over voicemail.

Questions

Asked before, answered here.

Both get answered. LunaFront handles simultaneous calls, so a busy stretch never turns into a busy signal.

Yes. Callers dial the number they've always used — we handle the routing during setup, and nothing changes on their end.

Bookings in the calendar and call summaries showing what was handled. Anything that needs a human is flagged for follow-up rather than lost.

See all questions →

If it doesn't cover its plan fee in 30 days, we refund that fee.

If LunaFront doesn't book enough in your first 30 days after go-live to cover your monthly plan fee, we refund that month's plan fee. The one-time $299 setup fee is not refundable.