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Solutions · Lead Capture & Qualification

Every caller answered.
High-value leads flagged.

New patients call ready to spend — but only if someone answers, asks the right questions, and books them before they keep shopping. LunaFront qualifies every caller by your rules.

The Problem

What it costs to leave this unsolved.

First impressions happen once

A new patient's first call sets the tone. Voicemail says one thing; a warm, instant answer says another.

Not every caller is equal

A high-value consultation inquiry and a quick pricing question deserve different handling — but only if someone's qualifying.

Marketing spend leaks at the phone

Every ad dollar that generates a call which goes unanswered is spend converted into a competitor's booking.

How LunaFront Handles It

Fully managed, end to end.

1

Answers warmly, instantly

The inquiry that took your marketing budget to generate gets answered on the first ring, in your practice's voice.

2

Asks your qualifying questions

Treatment interest, timing, budget signals — whatever you'd want asked, captured consistently on every call.

3

Flags what matters

High-value and urgent callers are flagged by your criteria, so your team sees the priorities, not just a list.

4

Books the qualified, captures the rest

Ready-to-book callers land on the calendar. The rest are captured with full details for follow-up — nobody evaporates.

Questions

Asked before, answered here.

You do, during onboarding. We configure the intake flow around what your practice actually needs to know, and refine it as you go — it's fully managed.

Booked callers go straight to your calendar. Everyone else lands in your records with contact details and call notes, and your call summaries show the full picture.

No — it behaves like a capable front desk, not a call center script. Questions are conversational and only as many as you'd ask yourself.

See all questions →

If it doesn't cover its plan fee in 30 days, we refund that fee.

If LunaFront doesn't book enough in your first 30 days after go-live to cover your monthly plan fee, we refund that month's plan fee. The one-time $299 setup fee is not refundable.