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Industries · Med spas

Your providers are with clients.
Your phone shouldn't wait.

Med spa revenue runs on high-value treatments booked by phone — and the calls come during treatments, after hours, and in bursts your front desk can't absorb. LunaFront answers every one, qualifies the inquiry, and books it by your rules.

The Reality

Why the phone loses in a med spa.

Treatments monopolize the team

During a service, the phone competes with the client in the chair — and the client in the chair wins. The caller books with whoever answers.

Inquiries come after hours

People research aesthetics in the evening. When the desk is dark, tomorrow's consultation is being booked somewhere that picked up.

Not every call books the same way

Consult-first treatments, deposits, provider preferences — booking rules that live in your best staffer's head don't scale to every ring.

How LunaFront Handles It

Configured to your specialty, run for you.

1

Answers in your med spa's voice

Greeting, services, pricing posture, tone — configured to sound like your own desk, not a call center.

2

Qualifies the consultation

Treatment interest, timing, the questions you'd ask — captured consistently, with high-value inquiries flagged.

3

Books by your rules

Consult-first flows, deposit policies, provider matching — followed exactly, with capture-and-confirm booking into your calendar.

4

Escalates what needs you

Clinical questions route to your providers — the AI never gives medical advice — and no call ends without a defined outcome.

Questions

What med spa owners ask.

Yes — booking logic is configured per service during onboarding. Treatments that require a consultation get booked as consultations; ones that don't book directly. The rules are yours; we implement and maintain them.

It routes to your providers. The AI never gives medical or clinical advice — that's a hard rule, not a setting. It captures the question, sets expectations, and escalates by the protocol you choose.

It answers as your front desk, in your practice's voice and script. It never claims to be human — but its job is to sound like a knowledgeable member of your team, and to book like one.

See all questions →

If it doesn't cover its plan fee in 30 days, we refund that fee.

If LunaFront doesn't book enough in your first 30 days after go-live to cover your monthly plan fee, we refund that month's plan fee. The one-time $299 setup fee is not refundable.