The Cost Guide
What a 24/7 front desk
actually costs.
Four ways to cover your phone, with the real cost structure of each — including the costs that don't show up on the invoice. Our own prices are on this page, because a cost guide that hides its numbers isn't one.
If it doesn't cover your plan fee in the first 30 days, we refund that feeHire another receptionist
U.S. Bureau of Labor Statistics, May 2024 — before payroll taxes, benefits, PTO coverage, and turnover
What it buys
One shift, five days — minus lunch, breaks, and time off
The cost that hides
Hiring time, training time, rehiring when they leave
Answering service
the bill scales with your call volume — busy months cost more
What it buys
The phone gets picked up; you usually get a message, not a booking
The cost that hides
The callback work: every message still needs your staff to return it, reach the caller, and book
DIY AI receptionist app
self-serve software; you run it
What it buys
An AI that answers — once you've configured, tested, and tuned it yourself
The cost that hides
Your hours: prompts, testing, monitoring calls, fixing odd behavior — ongoing, forever
LunaFront — fully managed
every price on this page is public — see all three tiers below
What it buys
24/7 answering, intake, qualification, and booking — configured, tested, monitored, and tuned for you
The cost that hides
None — flat rate, month-to-month, no per-minute meters, no cancellation fees
The Other Side of the Ledger
The most expensive option is the phone nobody answers.
Every option on this page costs less than what missed calls quietly take: the after-hours caller who books elsewhere, the new patient who won't leave a voicemail, the busy-stretch call that never rings twice. Before comparing what coverage costs, it's worth knowing what the gap costs you.
Our Numbers, In Full
The whole price list. Nothing behind a quote.
Starter
Core front desk coverage for growing practices.
+ $299 one-time setup
Growth
Full front desk management for established practices.
+ $299 one-time setup
Pro
White-glove front desk ops for high-volume practices.
+ $299 one-time setup
Every plan: month-to-month · $299 one-time setup · 30-day ROI guarantee.
Cost Questions
Asked before, answered here.
If it doesn't cover its plan fee in 30 days, we refund that fee.
If LunaFront doesn't book enough in your first 30 days after go-live to cover your monthly plan fee, we refund that month's plan fee. The one-time $299 setup fee is not refundable.
Questions on fit or pricing? Book a free consultation.